Privacy Policy
How Chow-Hoon Goshin Jitsu handles information for the website, app, and members portal.
Chow-Hoon Goshin Jitsu (“CHGJ,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use the Chow-Hoon Goshin Jitsu mobile app, website, members portal, and related online services.
This policy applies to:
- The Chow-Hoon Goshin Jitsu mobile app
- The public website at chgj.org
- The members-only portal and admin tools
- Any related student support, class resources, videos, documents, notifications, or account features
Information We Collect
Public Website and Public App Information
You can view public class information, schedule details, location, lineage information, instructor bios, and contact information without signing in.
When you use the public website or public parts of the app, we may receive basic technical information such as:
- Device or browser type
- Approximate location based on IP address
- Pages viewed
- Referring website or search terms
- Date and time of visit
This information is used to understand website performance and improve public information.
Member Account Information
Students who receive access to the members-only portal may have an account created or approved by CHGJ. Member account information may include:
- Name
- Email address
- User ID or account identifier
- Belt level or access level
- Member role or permissions
- Login/session information
- Account status
This information is used to provide access to student-only resources and to manage class-related permissions.
Member Portal Activity
When members use the app or website portal, we may collect information related to app functionality, such as:
- Videos or resources accessed
- Calendar or class updates viewed
- Documents accessed or downloaded
- Notifications delivered or dismissed
- Support tickets, replies, or messages
- Administrative actions taken by authorized admins
This information helps provide the member portal, protect member-only content, support students, and maintain account security.
Contact and Support Information
If you contact us or submit a support request, we may collect:
- Name
- Email address
- Message content
- Support request details
- Replies from instructors or admins
We use this information to respond to questions, provide support, and manage student communication.
How We Use Information
We use collected information to:
- Provide the public website and public app content
- Allow students to sign in to the members-only portal
- Control access to videos, documents, calendar events, and training resources
- Manage member accounts, belt levels, and permissions
- Send class-related notifications
- Respond to student questions and support requests
- Maintain security and prevent unauthorized access
- Improve the app, website, and member experience
- Understand general website traffic and performance
No In-App Purchases or Paid Digital Memberships
The CHGJ app does not sell in-app purchases, subscriptions, or paid digital memberships.
Access to the members-only portal is provided to active students by Chow-Hoon Goshin Jitsu as part of class participation. App access is not sold separately inside the app.
Analytics
We may use analytics tools, such as Google Analytics and Google Search Console, to understand public website traffic and performance.
Analytics may include general information such as page views, search queries, traffic sources, device type, and approximate region. We use this information to improve public website content and usability.
We do not use analytics to track users across other companies’ apps or websites for advertising purposes.
Tracking and Advertising
We do not sell personal information.
We do not use third-party advertising in the app.
We do not use the app to track users across apps or websites owned by other companies for advertising or data broker purposes.
How We Share Information
We may share information only when needed to operate the app, website, and student portal, such as with:
- Hosting providers
- Email or notification service providers
- Analytics providers for website performance
- App platform providers, such as Apple, as needed for app distribution
- Authorized CHGJ instructors or administrators who manage student access and support
We may also disclose information if required by law, legal process, or to protect the rights, safety, and security of CHGJ, students, instructors, or the public.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect member information and members-only resources.
No internet or electronic storage system is completely secure, so we cannot guarantee absolute security. Students should keep login credentials private and notify us if they believe their account has been accessed without permission.
Data Retention
We keep information for as long as needed to provide the app, website, members portal, class resources, support, and administrative records.
Member account information may be retained while a student has access to the portal or as needed for legitimate school, security, or recordkeeping purposes.
Support messages, access logs, and administrative records may be retained to help manage student support, security, and account history.
Children’s Privacy
CHGJ offers martial arts classes for students ages 6 and up. The app and members portal may be used by students with access provided through the school.
For younger students, account access should be managed with the involvement of a parent or guardian. Parents or guardians may contact us with questions about a student’s account or request changes where appropriate.
We do not sell children’s personal information or use it for behavioral advertising.
Your Choices
Members may contact CHGJ to request help with:
- Updating account information
- Resetting a password
- Closing or disabling a member account
- Completely deleting an account and account information with a click of a button at any time
- Asking questions about portal access
- Requesting review or deletion of certain information, where applicable
Some information may need to be retained for legitimate operational, security, legal, or recordkeeping reasons.
Third-Party Links
The app or website may link to third-party websites, such as the Monterey Sports Center website, video hosting services, or other external resources.
We are not responsible for the privacy practices of third-party websites or services. Their own privacy policies apply when you visit or use them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will update the effective date above. Continued use of the app, website, or members portal after changes are posted means the updated policy applies.
Contact Us
If you have questions about this Privacy Policy or how information is handled, contact Chow-Hoon Goshin Jitsu:
Website: https://chgj.org
Contact Page: https://chgj.org/contact.html
